Frequently Asked Questions (FAQ)

Got questions? We’ve got answers! Check out our FAQ section below to find answers to common queries about Classic Mustang Event Car Hire. If you don’t see your question listed here, feel free to contact us for further assistance.

What types of events do you cater to?

We specialize in providing classic Mustangs for weddings, photoshoots, formal events, and more. Whether it’s a romantic wedding ceremony, a glamorous photoshoot, or an elegant formal event, our vintage cars add a touch of sophistication to any occasion.

How many hours can I book the classic Mustang for?

Our booking options are flexible to suit your needs. You can book our classic Mustang for a minimum of two hours, with additional hours available at a discounted rate. We also offer half-day and full-day rates for extended use. See our Rates Page for more details.

Is a chauffeur included in the booking?

Yes, all of our rates include a professional chauffeur who will ensure that you arrive at your destination safely and in style. Our chauffeurs are experienced, friendly, and dedicated to providing exceptional service throughout your event.

Are there any restrictions on where the classic Mustang can be used?

Our classic Mustangs are available for use within the Greater Sunshine Coast region, including Caloundra, Noosa, Maleny, Mooloolaba, Maroochydore, and other nearby areas. Additional locations may be negotiable upon request, but extra charges may apply.

What are your payment terms?

To secure your booking, we require a non-refundable deposit of 50%, with the remaining balance due 48 hours prior to the booking date. We accept payment via bank transfer or credit card.

Are there any rules or restrictions when using the classic Mustang?

Yes, to ensure the safety and cleanliness of our vehicles, we have a few rules in place:

  • No food or drinks are allowed inside the car.
  • Glitter (on clothing or body) is not permitted to prevent damage to the interior.
  • Any unruly behavior that may endanger the vehicle or its occupants is strictly prohibited.
  • No smoking
  • All passengers must be at least 12 years old to ride. Additionally, any minors must be accompanied by a responsible adult during the journey.
How far in advance should I book?

We recommend booking as early as possible to secure your preferred date and time. Popular dates, such as weekends and holidays, tend to fill up quickly, so it’s best to book well in advance to avoid disappointment.

What happens if it rains on the day of my event?

While a little rain won’t dampen our spirits, we prioritize the safety and comfort of our passengers. In the event of inclement weather, such as a severe storm with the possibility of hail, we may need to reschedule your booking for a later date. Your safety is our top priority, and we’ll work with you to find the best solution for your event.

Is there a mileage limit for bookings?

There is no mileage limit for bookings within the Greater Sunshine Coast region. However, if your event requires travel outside of this area, additional charges may apply based on distance and duration.

Do you offer special packages for weddings or other events?

Yes, we offer customizable packages tailored to suit your specific needs and budget. Whether you’re looking for a simple wedding car hire or a comprehensive package including transportation for the bridal party, we can create a package that meets your requirements.

What happens if the classic Mustang experiences mechanical issues on the day of my event?

While we take every precaution to ensure the reliability of our vehicles, unforeseen mechanical issues can occasionally arise. In the unlikely event of a breakdown, we will work quickly to resolve the issue or provide a suitable alternative vehicle, subject to availability.

Can I view the classic Mustang in person before booking?

Yes, we welcome prospective clients to schedule a viewing appointment to see the classic Mustang in person and discuss their event requirements. Contact us to arrange a convenient time for a viewing.

Are there any age restrictions for passengers riding in the classic Mustang?

For safety reasons, all passengers must be at least 12 years old to ride in the classic Mustang. Additionally, any minors must be accompanied by a responsible adult during the journey.

Do you offer gift certificates for your services?

Yes, we offer gift certificates that make the perfect gift for weddings, birthdays, anniversaries, and other special occasions. Contact us to purchase a gift certificate for Classic Mustang Event Car Hire.

Can I cancel or reschedule my booking?

Cancellation and rescheduling policies vary depending on the circumstances and timing of your request. Please refer to our Terms and Conditions or contact us directly to discuss your options.

Can I play music or use a sound system in the classic Mustang during my event?

Absolutely! While our classic Mustangs do not have built-in sound systems, you’re welcome to bring your own portable speaker to play your favorite music during the ride. Additionally, we provide a JBL portable speaker for your convenience, ensuring that you can enjoy your journey with the perfect soundtrack.

How far in advance should I book for peak seasons or holidays?

Peak seasons and holidays tend to book up quickly, so we recommend securing your booking as far in advance as possible to ensure availability. Booking several months in advance is advisable, especially for popular dates like weekends and holidays.

Do you offer discounts for multiple bookings or recurring events?

We may offer discounts for multiple bookings or recurring events depending on the specifics of your request. Please contact us directly to discuss your requirements, and we’ll do our best to accommodate your needs.

Are there any restrictions on the number of passengers allowed in the classic Mustang?

Our classic Mustangs comfortably seat 2-3 passengers, plus our driver. Please ensure that the number of passengers does not exceed the capacity of the vehicle for safety reasons.

Can I hire the classic Mustang for a corporate event or promotional campaign?

Absolutely! Our classic Mustangs are perfect for corporate events, promotional campaigns, and marketing initiatives. Contact us to discuss your corporate requirements, and we’ll work with you to create a memorable experience for your brand.

Can I include additional decorations or signage on the classic Mustang for my event?

No, we have select additional decorations for the classic Mustang to ensure decorations are securely attached and do not cause damage to the vehicle.

Can I request a specific color or model of the classic Mustang for my event?

No, we primarily offer the iconic 1968 GT Fastback S Code Mustang in Blue.

Do you provide transportation for guests in addition to the bridal party?

Yes, we can arrange transportation for guests in addition to the bridal party, whether it’s shuttle services between venues or transportation for VIP guests. Contact us to discuss your guest transportation needs, and we’ll tailor a solution to fit your requirements.

Can I hire the classic Mustang for a film or photo production?

Absolutely! Our classic Mustangs make the perfect prop for film and photo productions, commercials, and editorial shoots. Contact us to discuss your production requirements, and we’ll work with you to provide the perfect vintage vehicle for your project

Are there any hidden fees or surcharges I should be aware of?

We believe in transparency and strive to provide upfront pricing with no hidden fees or surcharges. However, certain additional services or special requests may incur extra charges. We will always communicate any additional fees to you in advance.

What is your policy on smoking in the classic Mustang?
To maintain the pristine condition of our vehicles and ensure a pleasant experience for all passengers, smoking is strictly prohibited. This includes smoking inside the car as well as in close proximity to the vehicle. We kindly ask that all passengers refrain from smoking to prevent any lingering odors that may affect future bookings.
Can I bring my pet along for the ride in the classic Mustang?

While we love pets, for the safety and comfort of all passengers, we do not allow pets inside the classic Mustang, with the exception of service animals. Please make alternative arrangements for your furry friends during your event.

What safety measures do you have in place for passengers during the ride?

The safety of our passengers is our top priority. Our classic Mustangs are regularly inspected and maintained to ensure they meet safety standards. Additionally, all passengers are required to wear seat belts during the journey for their protection.

Can I make changes to my booking after it has been confirmed?

We understand that plans can change, and we’ll do our best to accommodate any modifications to your booking. Please contact us as soon as possible if you need to make changes, and we’ll work with you to find a suitable solution.

Do you offer gift wrapping or special presentation for gift certificates?

Yes, we can provide gift wrapping or special presentation for gift certificates upon request. Let us know your preferences when purchasing a gift certificate, and we’ll ensure it’s presented in a way that adds an extra touch of elegance.

What happens if I need to cancel my booking?

Cancellation policies vary depending on the timing of your request and the specific terms of your booking. Please refer to our Terms and Conditions or contact us directly for information about our cancellation policy.

Can I request a specific route or scenic drive during my booking?

Absolutely! We’re happy to accommodate special requests for routes or scenic drives during your booking, subject to feasibility and time constraints. Let us know your preferences in advance, and we’ll plan a route that enhances your experience.

Can I bring food or drinks into the car during my booking?

For the comfort and cleanliness of all passengers, we kindly ask that no food or drinks be consumed inside the car. This policy helps us maintain the pristine condition of our vehicles for all our clients to enjoy.

Is it allowed to wear glitter (on clothing or body glitter) during the ride?

To preserve the interior of our classic Mustangs and ensure a pleasant experience for all passengers, we request that no glitter be worn on clothing or body during the ride. This helps prevent glitter from transferring onto the seats or interior surfaces, maintaining the elegance of the vehicle.

What behaviors are considered unruly and prohibited during the booking?

We strive to provide a safe and enjoyable experience for all passengers. Any behavior that disrupts the safety, comfort, or enjoyment of others is considered unruly and is strictly prohibited. This includes but is not limited to excessive noise, disruptive behavior, and any actions that could potentially damage the vehicle or our driver.

What are the payment terms for booking a classic Mustang with your service?

To secure your booking, we require a 50% deposit at the time of booking. The remaining balance must be paid in full 48 hours prior to the booking date. This ensures that your reservation is confirmed and allows us to finalize all necessary arrangements for your event.

What happens if I fail to make the payment in full by the specified deadline?

If the remaining balance is not paid in full by the 48-hour deadline, your booking may be subject to cancellation, and the deposit may be forfeited. We strongly encourage timely payment to avoid any disruptions to your plans and to ensure the availability of our services for your event.